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The Service Desk is located in Sangamon Hall, Room 1132 (outside of the Center for Academic Success/Library main entrance).

Phone 217.786.2555 Email helpme@llcc.edu  


The college is currently operating in Summer Hours. 

Fall/Spring Hours:  Summer Hours:  

Mon-Thurs: 8AM-7PM  Mon-Thurs: 8AM-7PM    
Friday: 8AM-5PM Closed Friday
*Walk-up assistance 8AM-5PM only


 

The mission of the ITS division is to work in partnership with faculty, staff and students of the Lincoln Land Community College community to meet their instructional and administrative computing needs.  To advance Lincoln Land Community College institutional mission and strategic goals, we strive to empower our clients to effectively and responsibly utilize technology resources by providing excellent support services in a robust and secured Information Technology environment.  We will accomplish our mission by focusing on the following goals: 

  • Cohesively working together as a team
  • Making internal and external communication a priority
  • Providing ample professional development opportunities to our staff
  • Keep our customers informed of, involved with and engaged in IT decisions
  • Keep abreast of innovation in various areas of information technology
  • Treat both our internal and external customers with respect
  • Respond to our customers in a timely fashion
  • Promote the lawful and ethical use of technology
  • Promote computer literacy and the use of computers to access information resources via training and web-based tutorials.