Student & Staff Password Reset

The password process is the same for students, faculty, and staff. The system will know whether you are a student, faculty, or staff member. Please read the password reset instructions and watch the video before resetting your account.

Password reset link for students

Password reset link for faculty & staff

What You Need:
  1. Last name
  2. Social Security Number
  3. LLCC ID Number
Step-by-step Instructions
  1. Enter your Last name, Social Security Number, and your LLCC ID number and click on Submit.
    • If you are a student, your LLCC ID number is located on your class schedule or on your bill. If you do not know or have access to your LLCC ID number it can be obtained from Admissions and Registration with a state-issued photo identification card. We cannot give this information out by phone or email.
    • If you are an employee and do not know or have access to your LLCC ID number it can be obtained from Human Resources with a state-issued photo identification card. We cannot give this information out by phone or email.
  2. You must select your LLCC email account from the drop down menu and click on Submit. The next screen will display the information.
  3. Your username and a temporary password will be displayed. Make a note of this information as you will need it for the next step (we recommend using the Copy/Paste function for the temporary password for the next step). Click OK.
  4. You must finish resetting your account by changing the temporary password in WebAdvisor. Click on the Login link and enter the username and temporary password (paste in if copied). After you have successfully logged into WebAdvisor, you will be prompted to immediately change your password. The new password must be a letter/number combination between 6 and 9 characters in length. No special characters such as (% ^ @ & _ +) are allowed.
Account Resetting Video